Model |
How to Disable SIP ALG |
Adtran |
- Use the following command: no ip firewall alg sip
|
Arris Gateway |
- Find ‘Options’ under ‘Advance’ and uncheck the SIP box.
- Apply the following credentials:
- UN: admin
- Password: motorola
|
ASA |
- Find ‘Class inspection_default’ under ‘Policy-map global_policy’.
- Use the following command: no inspect sip
|
Asus |
- Find ‘WAN/ NAT Passthrough’ under ‘Advanced Settings’
- Disable ‘Passthrough’.
|
AVM Fritz!Box |
- No option to disable SIP ALG.
|
Billion |
- Find the SIP ALG feature under NAT or router firewall settings.
|
BT |
- Disable SIP ALG option is only available on BT Business Hub versions 3 and higher.
|
Cisco (non-ASA) |
- Find SIP Fixup
- On General Routers, apply the following:
- no ip nat service sip tcp port 5060
- no ip nat service sip udp port 5060
- On Enterprise-Class Routers, apply the following:
- no ip nat service sip tcp port 5060
- no ip nat service sip udp port 5060
- On Pix Devices, apply the following:
- no fixup protocol sip 5060
- no fixup protocol sip udp 5060
|
D-Link |
- Find ‘Application Level Gateway (ALG) Configuration’ under ‘Advanced settings’
- Uncheck the ‘SIP’ option.
|
DrayTek |
- For Vigor2760 devices use the ALG feature Findd under Network/NAT.
- For other devices use a Telnet client.
- On Windows systems:
- Find the Windows Start button.
- Search for cmd: hit enter.
- Type in telnet 192.168.1.1: hit enter.
(Note: Unless you have the Windows telnet client installed, you will need to do that now by locating the Telnet Client in the Windows Programs and Features, and turning it on.)
- Type in the username and the password in the credentials prompt.
- Apply the following commands:
- For Draytek Vigor2750 and Vigor2130 devices apply the following commands:
- kmodule_ctl nf_nat_sip disable
- kmodule_ctl nf_conntrack_sip disable
|
Fortinet |
- Use the following commands from the CLI interface:
- config system session-helper
- show system session-helper
- Find the SIP session instance, typically indicated by #12
- Delete #12 or the appropriate number
- Confirm deletion by re-running ‘show system session-helper’.
|
Huawei |
- Find SIP ALG in the Security menu.
|
Linksys |
- Go to the ‘Advanced’ section on the Admin page and disable the SIP ALG feature. This instruction can be used as a general Linksys router guidance.
- For Linksys BEFSR41 routers, go to ‘Port Triggering’ under ‘Applications and Gaming’ on the Admin page.
- Type in ‘TCP’ as the application.
- Type in ‘5060’ into the Start Port and End Port for the ‘Triggering Range’ and ‘Forwarded Range’ fields.
- Tick ‘Enable’.
- Save and Reboot.
|
Mikrotik |
|
Netgear |
- Find the advanced settings under Security/Firewall from the admin interface.
- Disable SIP ALG.
- Find Session Limit under Security/Firewall.
- Increase the UDP timeout to 300 sec.
|
SonicWall |
- Locate the VoIP tab:
- Check ‘Enable Consistent NAT’
- Uncheck ‘Enable SIP Transformations’.
|
Speedtouch |
- Check in the user manual for a specific model to see if you need to use Telnet commands to disable SIP ALG.
|
TP-Link |
- Use the Telnet client by typing cmd in the Windows Start menu.
- Apply the command: ip nat service sip sw off
|
UBEE Gateways |
- Go to ‘Options’ under ‘Advanced’.
- Uncheck the SIP option.
- Uncheck the RTSP option.
- Click Apply.
|
Virgin SuperHub |
- SIP ALG cannot be disabled.
|
ZyXEL ZyWALL USG |
- Go to ALG, under Network/Configuration/Settings.
- Disable SIP ALG.
|